Help Center


Order Fulfillment

Can I modify an order?

My item arrived damaged!

What if I didn't receive my confirmation email?

Can I cancel my order?

Shipping Information

Will I receive a tracking number?

Do you ship worldwide?

Why is my tracking # not updating?

How long will it take to receive my order?

What if my order was "Returned to Sender?"

International Customs and Importing Fees

Are there refunds?

Payment Information

Is it safe to enter my credit card information on your site?

When will my card be charged?

How do I enter a discount code?

New Products

Are you coming out with new products?